Forms and Resources from Columbia Water Company
Looking for help to pay your water bill?
There are options available.
Medical Certificate
If you are behind on your utility bills, you may be able to avoid shutoff or obtain restoration of public utility service if there is a medical emergency in your household. A medical emergency exists if you or a member of your household are seriously ill or have a medical condition that will be worsened if you do not have public utility service. Below are links that can assist you in obtaining a medical certificate. Click the buttons for more information.
Low-Income Household Water Assistance Program
Low Income Household Water Assistance Program (LIHWAP) provides funds to assist low-income households with water and wastewater bills. LIHWAP grants are available to States, the District of Columbia, the Commonwealth of Puerto Rico, U.S. Territories, and Federally and state-recognized Indian Tribes and tribal organizations that received fiscal year 2021 Low Income Home Energy Assistance Program (LIHEAP) grants.
Know Your Rights
As a residential utility customer, you have many important rights and responsibilities to ensure fair dealings between you and your utility company. This guide highlights your rights relating to your utility’s billing, credit, dispute, and shutoff practices.
Need more time?
If you have received a shut off notice and need additional time, you may want to visit our office for an extension. All extensions must be signed in our office at 220 Locust St, Columbia PA 17512.